This program is designed to prepare the individual who is interested in entering or advancing in the area of medical case management. The student will learn the components of case management including assessing, planning, implementing, coordinating, monitoring, and evaluating the care of a client across the continuum of care. The program is open to health and human services professionals including Nurses and Medical Assistants, as well as those with no health-related background.
Potential employment for medical case managers may include working with insurance providers, third party administrators, integrated health care systems, physicians’ practices, rehabilitation agencies, legal firms, human services organizations or attorneys practicing in worker compensation and personal injury, government agencies, self insured organizations or as an independent consultant. This curriculum can prepare students for entry into the Davenport University's MBA Program
To be prepared for success on the national certification exam and entry into the Medical Case Management profession, it is strongly recommended that students meet the most current catalog year requirements.
This course presents the skills needed for university success and initiates students to career planning and development. Students evaluate their abilities and interests in order to develop career goals and align these goals with an appropriate course of study. Through a career investigation project, students are introduced to research techniques. Students also improve on academic skills necessary to successfully complete university work, such as critical thinking, study techniques, and test taking strategies. In addition, students are introduced to important dynamics of interpersonal communication and conflict resolution. The course also orients students to the University, to the Davenport University Excellence System, and to other elements of the Davenport curriculum. (This course is required for all new business, health, and technology students, except those transferring with 30 or more semester credits.) Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/h
This course is the second of a two-semester sequence that provides a foundation in human anatomy, physiology and the disease process for students in the Health Information Management and Allied Health programs. This course expands on previously gained knowledge in the anatomy and physiology of the human body. Students will continue to learn anatomical and physiological terminology, homeostatic mechanisms, and other fundamental principles of anatomy and physi-ology. Students will study the structure, function, common disease processes, characteristics, and treatments related to the following body systems: blood and circulation, cardiovascular, lymphatic and immune, respiratory, digestive, urinary, and reproductive. Each organ system will be studied with emphasis on the relationship between systems. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): Completion of BIOL115 with a C grade or above.
This course introduces and applies the theories and principles of effective communication. Students learn to organize and present clear, logical messages to specific audiences. They develop confidence in public speaking and increase their ability to inform and persuade listeners. They also implement critical thinking and listening skills. Finally, students exhibit the skills and tools necessary to construct, organize, and deliver effective speeches. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
This course further develops the skills in expository and persuasive writing that were introduced in ENGL109, English Composition. Students develop critical thinking through the creation of essays and documents that use argumentation and persuasion. As a team, students collaborate to present a required assignment to the class. Students learn to research, evaluate, and incorporate information from both primary and secondary sources, to document secondary sources using APA format, and to analyze information and audiences to improve form and content. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): ENGL109
This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): ENGL110 and COMM120
This course provides an overview of psychological principles. Students learn basic theories and concepts to understand the dynamics of human behavior in a variety of settings. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): MATH120 or MATH125
This course is required for any College of Health Professions (CoHP) major. As part of orienting the student to the College of Health Professions programs, this course is also a primer regarding the importance of professionalism in healthcare and patient privacy, and the use of universal precautions and safety requirements for healthcare settings. Students are required to complete the criminal background check (CBC) and drug screen (DS) testing as part of this course. A review of the CoHP Student Handbook is included, as well as an introduction to the CoHP practicums and/or clinical professional practice experiences. Note: Grading is Pass/Fail. Additional course fee(s) apply.
Co-requisite(s): ACES100
This course focuses on the principles of understanding basic Pharmacology and the effects medications have on the body and disease. Names of the top fifty most commonly used medications, their classification, and side effects will be discussed. Safety with respect to calculation and administration of medications will be emphasized.
Note:A grade of C or better is required to pass this course
successfully. Recommended Prerequisite(s): BIOL120, BIOL115 or BIOL221 and BIOL221L Prerequisite(s): MATH125
This course will provide the opportunity to explore basic law as it is applied to health related issues and the health care community. The student will be introduced to the concepts of medical ethics and will explore the major ethical issues currently facing health care professionals, with an emphasis on maintaining the highest legal, moral, and ethical standards in their profession. Note: A grade of C or better is required to pass this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. successfully.
This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Co-requisite(s): ENGL110
This course will provide an overview of the case management process and the job responsibilities. The student will become knowledgeable with current professional practice standards and required essential skills of the medical case manager. The course will emphasize case management ethical and legal principles, appropriate documentation and essential required skills while differentiating between the various roles of case managers. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): BIOL116 or BIOL222 and BIOL222L
The course focuses on the resources available in the community through various state agencies, and on related services available to clients and their families with physical, cognitive and/or emotional disabilities. An emphasis is placed on how case managers coordinate community services and support for clients and families across each transition of patient care. Woven throughout the course will be topics related to state and federal regulations including the Americans with Disabilities Act (ADA), and Family and Medical Leave Act (FMLA). Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): MCMG300
This course examines the various personal, psychological and social adjustments experienced by an individual with physical, cognitive, and/or emotional disabilities. The course will include in-depth discussion and analysis of the medical and psychological traits of disabilities. The student is expected to develop an understanding of treatment protocols and resources required to facilitate successful continuum of care for clients and their families. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): MCMG300
The course examines the methodology and processes utilized in client case management documentation, report writing, and client interviews. It also covers re-solving conflicts and barriers among members of the interdisciplinary team including clients, their caregivers, or support systems. The course includes processes related to gathering client-centered data, organizing and analyzing the information to write various reports and ensure documentation. Additionally, students will conduct a cost benefit analysis to measure the efficacy of care interventions. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): ENGL311 and MCMG300
This course examines managing the care of a client with an illness/injury/disability and returning that individual to the work setting or achievement of maximum medical improvement. The course focuses on the case manager role and responsibilities in evaluating multidisciplinary rehabilitation plans or programs. Review of the employer’s role in prevention and recovery, and the work environment for ergonomics, safety, and industrial hygiene will be examined. At the conclusion of the course, the student will be able to prepare an individual written rehabilitation plan. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): MCMG30
The course is an overview of the special needs in providing case management for a number of special groups of individuals. These groups include individuals with substance abuse, veteran issues, vision/hearing impairments, intellectual developmental disorder, maternal/infant conditions, organ transplants, immune disorders, traumatic injuries, and mobility issues. This course will focus on the Americans with Disabilities Act (ADA) and accommodations for these special populations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): MCMG300
MCMG493 - Contact Regional Practicum Manager at least two semesters prior to enrolling.
This course is for online students only and provides a supervised experience for the student to demonstrate the ability to function as a medical case manager. The experience will require students to critically think and communicate about direct knowledge of casework, client services, resources utilized, and professional functions in a public or private agency. One requirement of the course will include the student completing a life care plan for a client designated by the faculty. The student will include in the life care plan an analysis of the client's issues with recommendations for best managing the client's needs. Additionally, students are expected to participate in a mock trial, hearing, or deposition in which the student will learn how a medical case manager provides testimony. This course must be completed to meet the requirements for graduation from the program with a bachelor's degree in Medical Case Management. A $30.00 Internship/Practicum Management fee are charged in this course Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to successfully complete this course. Prerequisite(s): Last semester; major courses complete and must have Associate Department Chair/Program Coordinator approval plus the completion of the Criminal Background Check and an updated Clinical Student Disclosure Statement is required. This course is only available to online, out-of-state students.
MCMG495 -Contact Regional Practicum Manager at least two semesters prior to enrolling.
This course is the practicum experience for Medical Case Management and includes a supervised field experience. The student will complete a minimum of 120 hours in a case management environment under the direct supervision of a case manager. The practicum will require students to critically think and communicate direct knowledge of case management utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions in a public or private agency. One requirement of the course is a completed case management plan for a client designated by the faculty or practicum preceptor. Additionally, the student will learn the role of a case manager when providing testimony for a trial, hearing or deposition. A $30.00 insurance fee and a $30.00 internship/practicum management fee are charged for this course. Note: Any unexcused non-attendance or dismissal from the practicum experience will result in a grade of F. To meet the course requirements the student is required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits and may require student travel. A grade of C or better is required to pass this course. Co-requisite(s): MCMG402 and MCMG403 Prerequisite(s): MCMG310, MCMG311, MCMG312, MCMG401 and be in last semester; must have Associate Department Chair/Program Director approval.
This course is designed to develop the skills and attitudes necessary for effective communication in business and professional settings. Successful students will be able to evaluate the cultural dynamics of an organization as well as to develop effective strategies of leadership and to enhance internal and external communication, problem-solving and collaborative decision-making abilities. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
This course examines issues and concerns involved in helping patients and family members facing the problems of terminal illness and death. Students will be introduced to death-related issues for everyday life, including suicide, bereavement, euthanasia, and hospice care. Living will and advanced directives are discussed. This course also examines current medical concerns regarding the care and treatment of a terminal patient. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): ENGL109
This course provides the student with an introduction to health care organizational systems and related resources. Discussions will include history and development of health care in the United States. Students gain a theoretical understanding of various health care provider roles in the overall organizational planning, management, quality, and assessment pertaining to major health policy issues and disciplines in the United States. Topics will compare and contrast the delivery of health care to those of other countries. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Co-requisite(s): ENGL110
Prerequisite(s): ENGL109
This course focuses on the multi-dimensional interaction of cultural competence and complexities in providing health services to a diversified population. There will be an emphasis on cultural competence and diversity management as it relates to health care delivery issues and disparities as well as the beliefs, religious/gender/ethnic differences of health care consumers. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Co-requisite(s): SOSC201
This survey course covers the fundamental principles of business law, including the legal system, dispute resolution, government regulation torts, and crimes affecting business, contracts, sales, and agency. Court decisions are used to encourage analytical thinking. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Co-requisite(s): ENGL110
This course provides an introduction to the psychosocial growth and development of the human being through life. Students will explore the interaction of the psychological and physiological growth and the particular health concerns that impact each stage of development. Students will be expected to develop the ability to formulate plans that assist in the resolution of health care problems that are impacted by psychosocial development. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.
Prerequisite(s): ENGL109